Step 1
We submit a claim to your insurance company based on the information provided on your patient registration. Co-payments are expected at the time of your visit.
What you can do to help:
Step 2
We wait for your Explanation of Benefits from your insurance company. If the claim has been received by your plan but has not been processed in a reasonable amount of time (60 days), additional information may be needed from you.
What you can do to help:
Step 3
After your insurance company has processed your claim, a copy of your Explanation of Benefits will be issued to you as well as our Billing Department. This is not a bill, however, it will indicate the patient amount due based on the services rendered. Praxis Health will attempt to send a minimum of 3 statements along with phone, text or email communication notifying you of your balance owing.
What you can do to help:
Uninsured patients or patients with coverage not contracted with our office will be expected to pay a cash pay deposit as indicated by the Cash Pay Policy signed at check-in. If deposit is paid, you will receive a 20% discount on all eligible procedures. Each office can provide a Good Faith Estimate upon request, however, these are only an estimate and fees will vary depending on length and complexity of services actually rendered.
Billing Phone: 877-708-1119
Billing Address:
Pendleton Family Medicine
P.O. Box 102799
Pasadena, CA 91189-2799
Make a Payment: Make a payment online